What is the best way to contact customer support?

You can reach us by phone from Monday to Thursday from 9 am to 5 pm (CET) and on Fridays from 9 am to 3 pm (CET) on +49 7436 871-142

You can also send us a message using the contact form.

If you have any questions about your order or a complaint, please use the order overview - there you will find everything you need to know about your order and can enter your withdrawal or open a service case (complaint).

You can also ask general questions on our Discord server. The community is very helpful, but if time permits, we are also active there ourselves and will be happy to help you!

And of course we can also help you with many topics on social media. Just send us a direct message!