How long is the warranty and how do I claim it?

We are convinced of the quality and reliability of our chairs, which is why we offer you a 10-year warranty on the entire BACKFORCE chair with the exception of wearing parts such as castors. You can read more here:

Warranty conditions (PDF)

So if something doesn't work as expected, you can easily open a service case via your order overview - we will then immediately check how we can get your chair back in shape as quickly as possible!