With the installment payment method, the installment amount is reduced by the return value. Ratepay will send you a new installment plan by e-mail after we have credited the return. The monthly installment amount remains unchanged, only the installment period is shortened. Details can be found in the new installment plan.
If you have returned your order in full, you will also receive a credit note from Ratepay. Any installments already paid will then be refunded to you by Ratepay.
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