You will receive the invoice by e-mail with the shipping confirmation as soon as we have handed over your order to our shipping partner. From this point on, you can also easily download your invoice from your order overview at any time.
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- Are there any discounts? Can I also redeem my Corporate Benefits Code with you?
- What payment methods / options are available to me?
- Up to what amount can I pay by purchase on account?
- When and how will I receive my invoice for the order?
- By when do I have to pay my invoice?
- How does installment payment work?
- I ordered by installment payment via RatePay and returned it. How do I get my money back?
- Why can't I order using the desired payment method?
- Can I change my payment method at a later date?
- I accidentally transferred the money to Interstuhl instead of Ratepay, what now?
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