Order and Delivery – Backforce Englisch

You can find all shipping information here. We currently deliver to Belgium, Germany, Denmark, Finland, France, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Sweden, Switzerlan... See more

Our system processes orders very quickly, so there is no possibility of making changes or canceling orders. The only option in this case is to refuse to accept the order. We will then have the sh... See more

Your order will be processed by our system and the individual items will be dispatched as quickly as possible. We ship our chairs within Germany with the GO! shipping company, while accessories l... See more

Delivery times to certain non-EU countries - such as Switzerland, the United Kingdom and Norway - are currently longer than for the rest of our delivery area. In these countries, we have to take sp... See more

The delivery of your new gaming chair is usually carried out after written or telephone notification by our shipping partner, so that you have the opportunity to arrange a suitable date. This servi... See more

As the chairs are delivered by a forwarding agent due to their size, shipping to packing stations is not possible. This is also not possible for orders of accessories, as shipping is not carried ou... See more

Unfortunately collection from the factory is not possible for logistical reasons. Alternatively, you could visit the Interstuhl Outlet in Mössingen. You are welcome to drop by during opening hours ... See more

Delivery by our shipping partner GO takes place behind the first lockable door. In an apartment building, this is the main entrance door and not the front door. If you ask nicely, the deliverers ar... See more

Don't worry, the chair will not be returned automatically. When the delivery is attempted, the carrier will usually leave a message in your letterbox so that you can contact them and arrange a new ... See more

Our store is set up for B2C orders, which is why every invoice is always issued with VAT charged. For intra-EU deliveries, however, we can issue an adjusted invoice on request and refund the VAT pa... See more

We take care of all matters relating to customs - including the fees. You only pay what you see at checkout and do not have to expect any further customs charges after placing your order. See more

You can see the dimensions of the chair from these sketches: BACKFORCE ONE The package measures 70x100x40cm and weighs approx. 29.2 kg. BACKFORCE ONE PLUS The package measures 70x100x40cm and wei... See more

In order to use as little packaging as possible, the chairs are no longer delivered fully assembled, but pre-assembled. In addition, the delivery of our chairs in assembled form is susceptible to t... See more

No, we do not offer returns for used chairs. See more

We make every effort to pack the products in such a way that they are sufficiently protected for transportation, but for environmental reasons only as little packaging as necessary is used. The pac... See more

Don't worry, your order has certainly not been canceled - this is incorrect information from the GO shipping company. Your tracking will only become active once the chair has been physically picked... See more

We always send patches and other accessories separately, so they may arrive at a different time. You will therefore also receive separate shipping confirmations and separate invoices. You will re... See more