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Payment

  • Are there any discounts? Can I also redeem my Corporate Benefits Code with you? plus icon minus icon
  • We do not offer any discounts for our Backforce products. It is true that Backforce is part of the Interstuhl brand. However, we have designed the Backforce brand for direct sales and our prices ar... See more
  • What payment methods / options are available to me? plus icon minus icon
  • You can pay with the following payment methods: - AmazonPay- PayPal- Credit card (MasterCard, Visa)- Purchase on account (RatePAY GmbH, creditworthiness required - only private customers)- Payment ... See more
  • Up to what amount can I pay by purchase on account? plus icon minus icon
  • We only offer purchase on account for private individuals up to €2000. If your order has a higher order value, we ask you to select a different payment method. See more
  • When and how will I receive my invoice for the order? plus icon minus icon
  • You will receive the invoice by e-mail with the shipping confirmation as soon as we have handed over your order to our shipping partner. From this point on, you can also easily download your invoic... See more
  • By when do I have to pay my invoice? plus icon minus icon
  • We will send the invoice as soon as the goods are ready for dispatch. If you have ordered with PayPal, Amazon or credit card, your invoice is settled by the payment to the payment service provider.... See more
  • How does installment payment work? plus icon minus icon
  • In order to be able to offer payment in installments, we work together with Ratepay GmbH. Payment by installments is only available in Germany and Austria and only for private individuals, not for ... See more
  • I ordered by installment payment via RatePay and returned it. How do I get my money back? plus icon minus icon
  • With the installment payment method, the installment amount is reduced by the return value. Ratepay will send you a new installment plan by e-mail after we have credited the return. The monthly ins... See more
  • Why can't I order using the desired payment method? plus icon minus icon
  • If the desired payment method is not offered or an error message appears, we ask you to place the order with another payment method. This can have various reasons, rejection by the payment service ... See more
  • Can I change my payment method at a later date? plus icon minus icon
  • No, payment methods cannot be changed when the order has been completed. See more
  • I accidentally transferred the money to Interstuhl instead of Ratepay, what now? plus icon minus icon
  • As payment is processed via Ratepay for purchases on account or installment purchases, there are separate bank details for this. You will also see these on your invoice. As Ratepay does not have ac... See more

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