Returns and Refunds – Backforce Englisch

What happens if I don't like the product? How does the return process work and what are the costs?

If you do not like the product or are not satisfied with your order, you can return it to us. The withdrawal period is 14 days from delivery; the best way to enter your withdrawal is directly via y... See more

How and when will I be refunded?

The refund of the purchase amount will take about 1-2 weeks after delivery of the return shipment to the factory. For the refund, we will use the same means of payment that you originally used. You... See more

Why can I no longer test the Backforce free of charge and return it free of charge within 14 days?

It was very painful for us to have to take this step ourselves, but the cost factor is very high and unfortunately this option has been abused too often by customers, so it is with a heavy heart th... See more