Consulting and Product questions – Backforce Englisch

The BACKFORCE V (and V Plus) differ from the BACKFORCE One (and One Plus) primarily in terms of appearance and the use of materials. The V models all come with a plastic base and the upholstery is ... See more

You can view and manage your order via the order overview. You will find there: Order details Delivery status Invoice details Withdrawal and service You will need your order number and the email ... See more

We offer you several opportunities to test our BACKFORCE chairs. We have an overview map of our partners that allow you to try them out. We are of course working hard to find more locations. If the... See more

Not only were we as seating specialists involved in the development of the BACKFORCE, but also e-athletes and industrial designer Volker Eysing, who are very familiar with the high demands of a gam... See more

All chairs have the "GS" ("proofed safety") certificate and are also tested in our own test laboratory for use for 8 hours on 220 working days per year. So our chairs are tested and certified for t... See more

The question is perfectly understandable when you consider that the artificial leather on many gaming chairs tends to become brittle over time. However, the materials we use are of a high quality, ... See more

A steel frame might lead to too much pressure on the foam in the seat and hence less comfort. That's why we use a high quality wooden seat shell as foam basis. On top of that you gain a lot more st... See more

The chair is produced in the south of Germany, Meßstetten-Tieringen. Truly MADE IN GERMANY. BACKFORCE is the newest brand of the family owned company Interstuhl Büromöbel GmbH & Co. KG. We are seat... See more

All our BACKFORCE chairs are equipped with universal castors for all floors, so nothing can stop you from winning! :) To be more precise, they are supplied with soft, braked castors. These are pa... See more

You can order personalized patches in the accessories store to give your BACKFORCE a personal touch. However, beside that you can only purchase our BACKFORCE models in the editions offered in the w... See more

We are convinced of the quality and reliability of our chairs, which is why we offer you a 10-year warranty on the entire BACKFORCE chair with the exception of wearing parts such as castors. You ca... See more

You can assemble your BACKFORCE chair without any further help using the packaging, which serves as an assembly aid in accordance with our assembly instructions. You can also access the relevant in... See more

With the delivery of your BACKFORCE, you will receive a short manual showing you how to use the various setting options. You can also view these instructions as a PDF here: BACKFORCE ONE BACKFORCE ... See more

Don't worry, your lumbar support is presumably not defective. However, there are a few tricks to consider when adjusting the lumbar support. You can think of the adjustment module as a kind of 2-sp... See more

A permanent glow when charging is only caused by a charging voltage that is too high. According to the instruction leaflet, it may only be charged via USB 2 ports with max. 0.5 A - please only use... See more

The Plus models are supplied with 5D armrests, which are able to to move the arm pads forwards/backwards, left/right and also turned in. In certain settings, it is quite normal for the armrests to ... See more

The armrests may have a certain amount of wiggle room due to the folding mechanism. The armrest is connected to the teeth of the gear wheel and the distance between the teeth causes the armrest to ... See more

Some people experience pain at first when switching from a simple chair to an ergonomic chair like our models. This is because the body first has to get used to the new, healthier posture - this is... See more

You can simply remove the transparent plastic cover upwards and take out the thin plate with our logo. It may stick a little, but it is very easy to remove. You can also watch this in our video: ... See more

For optimum surface care, we recommend our Backforce cleaning set. See more

No, both the seat and back cushions are not compatible between the different models. This means that you cannot use pads from the ONE on the ONE Plus or vice versa, as the corresponding mounting de... See more

If you would like to register a warranty claim, you can do so via your order overview. If your issue is not covered by the warranty for any reason, you can contact customer service using the cont... See more

You can reach us by phone from Monday to Thursday from 9 am to 5 pm (CET) and on Fridays from 9 am to 3 pm (CET) on +49 7436 871-142 You can also send us a message using the contact form. If you ha... See more